Community Dental Health

cover art

Cover Date:
December 2016
Print ISSN:
0265 539X
Vol:
33
Issue:
4

An intervention study to assess the effectiveness of a reminder telephone call in improving patient appointment attendance at a Community Dental Service clinic

Abstract: This paper first describes the action taken to quantify the problem of high rates of failed appointments at a Community Dental Service clinic in Lanarkshire, Scotland. Then describes an intervention to implement and evaluate a potential solution of reminder telephone calls to patients. The paper illustrates the dental public health competencies of: evaluation of dental health services, and of managing resources and time.

Key words: dental attendance, intervention, telephone reminder, Scotland

doi:10.1922/CDH_3916Fee03

Article Price
£15.00
Institution Article Price
£
Page Start
239
Page End
241
Authors
P.A. Fee, A.M. Hargan

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